Frequently Asked Questions

How long does our design take?

Our design time tables are typically guide lined as 6-8 weeks to issue for comment/approval.

How long until I can have materials on site?

7-10 working days from when materials are ordered is our usual rule of thumb. All deliveries are made on standard flat-bed vehicles (arctic or rigid) for site off load.

Do you install?

No, however we are able to provide a list of SFS preferred installers.

Do you provide a guarantee?

Yes we do. We typically enter into collateral warranties back by our professional indemnity insurance, which guarantee our design and products for 12 years.

Can you provide other services such as staircases, balcony’s etc?

Yes we can. We believe in providing our customers with the very best, all round solution and are more than happy to consider any aspect of the building. Please see our Other Services page for more details.

Am I able to visit projects you are currently working on?

Yes! We can arrange site visits to projects suitable for the works you are looking at. We regularly escort potential clients on site to show what we are capable of.

Is there a limit to where you work?

No, we provide services throughout mainland UK ie England, Scotland, Wales. However, we will look at any project on its own merit as we are currently supplying SFS to Gibraltar.

Am I restricted to your standard range?

No, we have the capabilities to roll sections from 50mm to 500mm and from 0.5mm thick to 6mm. Bespoke sections and profiles can be provided on request.

Head Office


Unit 20, Riverside 1,

Sir Thomas Longley Road,

Medway City Estate, Rochester,

Kent ME2 4DP

Telephone: 01622 719430

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



Steel Frame Solutions is a trading name for Eco Design & Build Solutions Ltd.

Company Registered No: 06006565


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